Shipping Policy
We aim to deliver your orders as quickly and safely as possible. All orders placed on Ewago are carefully processed and dispatched with reliable courier services.
Order Processing
Orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery time is 3–5 business days, depending on your location and courier availability. Delivery times may vary during peak seasons or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, are clearly displayed at checkout before completing your order. Any additional charges due to remote locations may be communicated beforehand.
Tracking & Delivery
Once your order is shipped, you will receive a confirmation message with tracking information. Please ensure that your shipping address and contact details are accurate to avoid delays.
Delays & Responsibility
We are not responsible for delays caused by courier companies, weather conditions, or incorrect information provided by the customer. However, our support team is always available to assist you.